Welcome to our customer service
At Watches of Switzerland we offer an all-encompassing suite of watch servicing and repairs to ensure your watch needs are fully catered for, with expert guidance throughout your watch ownership journey..
If you have any questions regarding Restore and Service please contact your nearest showroom.
What we offer
Mechanical watches are made up of hundreds of tiny parts, many of which are in constant motion. Because of this, they're subject to wear and tear.
A battery can run out at any time, so if your watch is battery-powered, we advise that you replace it every 12 months to two years.
It's a little-known fact that, over time, a water-resistant watch will lose its resistance - so don't forget to have your watch tested and re-waterproofed .
Give your timepiece a facelift by updating the strap, whether as a replacement for an old model, or as an alternative to match an outfit or occasion.
Review my Watch
From replacing a worn out strap to repairing a damaged watch, our talented team of expert in-house watchmakers take great pride in their work, which is why generations of watch buyers have trusted us to care for their timepieces for almost a century.